We’ve had some serious issues with our support forums over the last month or so, and you’ve let us know. We want you to know that we’re sorry.
Customer support and satisfaction are really important to us. So important, in fact, that we decided to adopt a new support system all together.
From this point forward, we’ll be using Zendesk to handle all support requests. All support tickets from our old support system will be answered and phased out over the coming months. You’ll probably notice a tab on the right of every screen. If you have a question or need to get in touch, click it. We’ve created accounts for every customer on Zendesk, so you can use the same email that you signed up with to login and post a ticket. Let us know if you have any issues during the transition.